Privacy Policy

We collect information you provide directly and information generated through your use of our services:

• Account & profile data: name, email, account preferences, and authentication artifacts.
• Course usage data: course progress, lesson completion timestamps, and feature interactions (to improve learning flow).
• Payment metadata: billing address and transaction identifiers, processed by third-party payment providers. We do not store full card numbers.
• Device & security data: IP address, user agent, coarse location derived from IP, and security logs (for fraud prevention and abuse detection).
• Communications: messages you send to support, feedback, and survey responses.

We aim to collect only what we need to provide, maintain, and improve SoapCraft Courses.

We use personal information to:

• Provide courses, features, and support, including account creation and access management.
• Personalize content recommendations and improve the learning experience.
• Secure accounts, detect suspicious activity, and prevent misuse.
• Communicate important updates, including policy changes and service notices.
• Comply with legal requirements, resolve disputes, and enforce agreements.

Where required by law, we rely on your consent for optional data processing (such as non-essential analytics).

We do not sell personal data.

We may share information with vendors and service providers under strict contractual obligations, such as:

• Hosting & infrastructure to reliably deliver the site and content.
• Payment processing to complete purchases and manage refunds.
• Analytics (optional) to understand usage patterns and improve performance, enabled only with consent where applicable.

We may also share information if required to comply with legal obligations, protect rights and safety, or in connection with a corporate transaction (e.g., merger or acquisition), subject to applicable law.

Depending on your location and applicable law, you may have rights to:

• Access the personal information we have about you.
• Correct inaccurate or incomplete information.
• Request deletion of personal information.
• Object to certain processing and request restrictions.
• Request portability (a copy in a commonly used format).

To exercise these rights, contact us using the details below. We may need to verify your identity to protect your account.

We use cookies and similar technologies for:

• Strictly necessary cookies: essential for site operation and security.
• Preferences: remember choices like theme.
• Analytics (optional): helps us understand how the site is used. Enabled only with consent where required.

You can manage preferences at any time via the cookie banner or the privacy tools button above.

We use encryption in transit, access controls, and monitoring designed to safeguard personal information. No method of transmission or storage is 100% secure, but we work to continuously improve protections.

If you have questions about this policy or want to exercise your privacy rights, contact us: